Managed 18 team members on 4 teams service desk desktop security operations including 1 remote site. Managed end to end delivery of it services product lifecycle management end user support coach and mentor delivery team and incidentrisk management to more than 3000 clients at gm powertrain following itil best practices.
Operations Manager Resume Example Operations Professional
Service delivery manager resume. It service delivery manager 112015 to current all covered it services from konica minolta tarrytown new york ny. Responsible for the management planning and delivery of on site it management services at health now. Karen brown dayjob limited the big peg 120 vyse street birmingham b18 6nf england t. It service delivery manager skills for resume. Manages and ensures delivery of projects meet client and company expectations and needs. Key service delivery manager skills.
Resume samplesthis page provides you with service delivery manager resume samples to use to create your own resume with our easy to use resume builder. Resume sample of an it service delivery manager with over 10 years of experience. It service delivery manager senior resume examples samples bachelors degree preferably in information systems or security or a closely related business degree minimum of ten years of professional work experience preferably in banking including experience in managing of individuals and technology andor security. Service manager for multiple iaas cloud clients as well as provides post project cloud migration support. 0044 121 638 0026 e. 1 service delivery manager.
Consulted with business community to identify client needs and develop business solutions to improve customer service. The above stated skills and qualities required of an it service delivery manager can be utilized in making the skills section if you are making a resume for the role which assures employers that you have the competence to perform the job excellently well. Partners with functional areas or departments to integrate new enhanced and existing service offerings for accounts. Identifies and manages service improvements to increase customer satisfaction. Another service delivery manager resume template. The first half of this resume includes four key branding sections.
A determined driven and enthusiastic service delivery manager who has a long track record of delivering the business and technology solutions that client. Title summary of qualifications core strengths and select career highlights. Below youll find our how to section that will guide you through each section of a service delivery manager resume. Combined these four sections effectively showcase how exceptional the candidate is.